Question 1

How far in advance should we book?

Accepted Answer

Most couples reach out 9–14 months in advance, especially for May–October weddings. Destination weddings are often booked 12+ months ahead so we can plan thoughtfully alongside you.

Question 2

Do you travel for destination weddings?

Accepted Answer

Yes. We travel wherever your story takes you. Travel and accommodation are quoted transparently up front so there are no surprises.

Question 3

What's included in your wedding photography?

Accepted Answer

Each collection includes attentive coverage, honestly edited high-resolution photographs, a private online gallery, and a print release. The full list is on our Services page.

Question 4

Do you offer both photography and films?

Accepted Answer

We do — and we believe they belong together. Our team works as one so your photographs and film feel like the same story, told two ways.

Question 5

How long until we receive our photographs and film?

Accepted Answer

We carefully edit every photo and film to ensure the highest quality. Your final gallery and wedding film will be delivered within 8 to 10 weeks after your wedding. We believe your memories deserve the time and attention needed to create something truly beautiful and timeless.

Question 6

Do you offer drone moments?

Accepted Answer

Yes. Drone moments are included in our Signature and Heirloom collections, and available as an add-on for Essential.

Question 7

Will there be a second photographer?

Accepted Answer

Heirloom Package: You'll have 3 professionals covering your wedding — 2 photographers and 1 videographer, or 2 videographers and 1 photographer, depending on your priorities.
All other packages: You'll have 2 professionals dedicated to capturing your day.

Question 8

Can we ask for specific shots?

Accepted Answer

Of course. We send a planning questionnaire and have a pre-wedding chat so we know the moments and people that matter most to you.

Question 9

Do you edit the photographs?

Accepted Answer

Every photograph we deliver is hand-edited with care — color, tone and gentle retouching shaped to feel honest, never over-processed.

Question 10

How would you describe your style?

Accepted Answer

Our style is all about love, emotion, and genuine storytelling. We don't just capture moments—we capture the feelings behind them, creating photographs and films that let you relive your day for years to come. Every image and every frame is crafted to reflect the love you share.

At the same time, we're always happy to adapt to your vision. Whether you prefer timeless and elegant, cinematic, documentary, bright and airy, dark and moody, or editorial, we'll tailor our style to match what you love most.

Question 11

Do you photograph South Asian weddings?

Accepted Answer

Yes — Sikh, Muslim, Hindu, Christian, and fusion weddings. We've been honored to capture every kind of family and tradition.

Question 12

What happens if it rains on our wedding day?

Accepted Answer

We come prepared for any weather and have a backup plan ready. Some of our favourite frames have been made in the rain.

Question 13

Do you offer engagement sessions?

Accepted Answer

Yes! A complimentary engagement session is exclusively included with our Heirloom Package. It's the perfect opportunity for us to get to know each other before your wedding day while capturing beautiful, relaxed images you'll treasure for years to come.

Question 14

Can we share our photographs on social media?

Accepted Answer

Of course — that's why we make them. A tag at @elitepixels_ is appreciated but never required.

Question 15

Do you provide raw or unedited files?

Accepted Answer

We don't share raw files — the final edit is the work we deliver, the way it was meant to feel.

Question 16

How do we book?

Accepted Answer

Once you're sure, you sign a simple contract and place a small deposit to hold your date. Easy as that.

Question 17

What's your cancellation policy?

Accepted Answer

Deposits are non-refundable but transferable to a new date if it's still open in our calendar.

Question 18

Can we add extra hours later?

Accepted Answer

Yes — additional hours can be added at $400/hour up to 14 days before your wedding.

Question 19

Do you photograph LGBTQ+ weddings?

Accepted Answer

Always. Every love story is welcome here and we'd be honored to capture yours.

Question 20

What gear do you use?

Accepted Answer

Full-frame mirrorless cameras, premium lenses, professional drones, and gimbals — but the gear is never the point. The story is.

Question 21

Will our photographs be used for marketing?

Accepted Answer

Only with your written consent. If you'd prefer a fully private wedding, that's always respected.

Questions We're Often Asked

Frequently Asked